London | Permanent - Full Time

About us

HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.

The role

• To support the Technical Accounts Team lead and the credit control team with technical knowledge, training and in depth team technical tasks.
• Develop knowledge and regularly produce accurate team debt reports (weekly and quarterly)
• Act as team representative within the branch
• Actively manage the age debt to clear focus of reducing ageing debt

Key accountabilities

• Develop the synchronization and collaboration with the key significant brokers to facilitate the timely collection of debt
• Support the Technical accountants within the team to resolve queries and provide in depth knowledge to ensure best practices are met
• To accurately process all cash amounts to the appropriate ledger, having agreed the items with the relevant third party. This includes brokers, co-insurers, reinsurers and other third parties, such as loss adjusters etc
• To correctly allocate all cash against the respective debt entries on the ledgers (including in the HDI GNP) and to be able to reconcile any balance due to/from the third party to the third party statements
• Develop knowledge to promptly and proactively investigate any settlement or accounts queries on the ledgers, liaising with the underwriters, operations technicians and claims teams as appropriate to resolve the queries
• To issue accurate and timely statements of account to all third parties, as required in order to facilitate prompt settlement of balances
• To process accurate cash entries/journals onto the appropriate ledgers, in order to ensure up-to-date statement of accounts are maintained . This will include various inter-company accounts as well as those of third parties
• To operate best practice credit control procedures in order to ensure Terms of Trade are met
• To proactively participate in topics or other initiatives designed to improve the effectiveness or efficiency of the credit control department
• To undertake any other tasks as requested by the Financial Controller in order that the team achieve its objectives

Skills & experience

• Strong knowledge of insurance and the terminologies used, across all lines of business
• Good interpersonal skills - comfortable with phone & face to face discussions with customers, underwriters, brokers & other internal technical staff
• Experience of working with credit control teams & understanding their requirements
• Able to organise own workload effectively to meet service standards
• Deadline focused; able to work under pressure to meet tight deadlines
• Competent user of Excel & Word
• Systems knowledge, experience of using various company bespoke systems to extract data

Other

As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. 

If you require support with your application, please contact UK&IRE_Recruitment@hdi.global

Apply by 31/01/2025

Reference: HDI00387