London | Permanent -

About us

HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.

The role

To ensure the efficient and effective servicing of Multinational Programmes on behalf of the HDI Group Global Network, UK and Ireland Branch. This includes acting within agreed operational and underwriting authorities and data quality standards, both internal and external.

This role would suit an individual with previous administrative, processing or operations experience, with some exposure to insurance or someone looking to return to the industry.

Key accountabilities

• Responsible for data quality and integrity of underwriting and operations data:
  • Ensure that all data is recorded promptly and accurately within the requisite systems; including, but not exclusively Geras, Pool Re, Global Network Portal, One Flow, IP Web, Elto, ARGOS, E-Accounting
• Ensure maintenance of accurate electronic records for auditing and regulatory purposes
• Work with the credit controllers to ensure correct and swift money movement and resolve any queries.
• Assist with the instructing of bound programmes to the Global Network, ensuring they are clear and completed in a timely manner.
• Keep abreast of market intelligence in respect of local regulation, local practice and corporate directives that may impact / conflict with the procedures of the Global Network business model.
• Assist in ensuring International Programmes adhere to set KPIs and SLAs.
• Support policy and premium tracking to ensure timely collection of premiums and policy issuance
• Assist Underwriters with Premium Allocation calculations and any other tasks as necessary within the given parameters.
• Build relationships with key stakeholders to enhance communication, collaboration, knowledge sharing and develop mutually beneficial solutions to the servicing of business

Skills & experience

• Understanding of insurance cover and the terminologies used, across multiple lines of business (desirable)
• Ability to work with many teams
• Well organised and structured in their approach
• Ability to organise own workload effectively to meet service standards
• Strong analytical and problem solving skills with accuracy and high attention to detail
• Proficient knowledge of Excel, MS Word, and accounting applications
• Drive innovation and support the company with implementing change and development

Other

As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.

If you require support with your application, please contact UK&IRE_Recruitment@hdi.global

Apply by 11/03/2026

Reference: HDI00617